Last Updated: 16.03.2025

Passport Parenting Co. Limited (Company No: 15609085) (“we,” “us,” or “our”) is
committed to protecting and respecting your privacy. This Privacy Policy explains how
we collect, use, and protect your personal data in compliance with the UK General
Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the
Privacy and Electronic Communications Regulations (PECR).

By using our website (www.passport-parenting.co.uk) and services, you agree to the
collection and use of your personal data as outlined in this policy.

1. Who We Are

 Company Name: Passport Parenting Co. Limited
 Registered Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
 ICO Registration Number: ZB876709
 Contact Email: hello@passport-parenting.co.uk
We act as a Data Controller when processing your personal data.

2. What Data We Collect
We collect and process diƯerent types of personal data, including:

a) Data You Provide to Us
 Name
 Email address
 Phone number (if provided)
 Billing and shipping addresses
 Payment details (processed securely by third-party payment providers)
 Social media handles (if interacting via social platforms)
 Any other personal data you provide when signing up for services, newsletters, or
contacting us
b) Data We Collect Automatically
When you visit our website, we may collect:
 IP Address
 Device Information (e.g., browser type, operating system)
 Website Usage Data (e.g., pages visited, time spent on pages)
 Cookies and Tracking Data (see Section 7 – Cookies)
c) Data We Receive from Third Parties
 Payment providers (Stripe, PayPal) – transaction details
 Analytics services (Google Analytics, Meta Pixel) – website visitor behaviour
 Social media platforms – if you engage with us via social media

3. How We Use Your Data

We process your personal data under UK GDPR’s legal bases for processing, including
contractual necessity, legitimate interests, and consent.
We Use Your Data For:
Providing Services – Fulfilling orders, processing payments, delivering digital products
Marketing & Communication – Sending newsletters, promotions, and updates (only if
you’ve opted in)
Customer Support – Responding to inquiries and service requests
Improving Our Website – Analysing site traƯic and user behaviour
Legal & Compliance Reasons – Preventing fraud, complying with legal obligations
Marketing Emails: We will only send you marketing emails if you have given explicit
consent (opted in). You can unsubscribe anytime by clicking the “unsubscribe” link in
emails.

4. Legal Basis for Processing Your Data

Under UK GDPR, we process your personal data based on the following legal grounds:
Purpose Legal Basis
Providing our services Contractual necessity
Processing payments Contractual necessity
Sending marketing emails Consent
Purpose Legal Basis
Responding to queries Legitimate interest
Fraud prevention & security Legal obligation
Analytics & website tracking Legitimate interest (you can opt out)

5. How We Share Your Data

We never sell your personal data. However, we may share it with trusted third parties,
including:
 Payment Providers: Stripe, PayPal (to process transactions securely)
 Email Marketing Platforms: MailChimp, ConvertKit (to send newsletters if opted
in)
 Analytics & Advertising Tools: Google Analytics, Meta (for improving marketing
eƯorts)
 Legal & Regulatory Authorities: If required by law or for fraud prevention
Third-Party Compliance – We only use third-party providers that comply with UK GDPR
and Data Processing Agreements (DPAs).

6. How We Store & Protect Your Data

Secure Storage: Data is stored securely on encrypted servers with access restrictions.
Data Minimisation: We only keep personal data for as long as necessary.
Retention Periods:
 Customer records – 7 years (for tax/legal compliance)
 Email subscribers – Until you unsubscribe
 Analytics data – Up to 2 years
When data is no longer needed, we securely delete or anonymise it.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences via
our Cookie Banner.
Types of Cookies We Use:
Essential Cookies – Necessary for site functionality
Analytics Cookies – Google Analytics (tracks website usage)
Advertising Cookies – Facebook Pixel (for ad personalisation)
Managing Cookies: You can adjust cookie settings via your browser or use our Cookie
Management Tool.

8. Your Data Protection Rights
Under UK GDPR, you have rights over your personal data:
Your Right What It Means
Right to Access
Request a copy of the personal data we hold on
you
Right to Rectification Ask us to correct inaccurate or incomplete data
Right to Erasure (“Right to be
Forgotten”)
Request deletion of your data (subject to legal
retention rules)
Right to Restrict Processing
Request we stop processing your data in certain
cases
Right to Data Portability Request transfer of your data to another service
Right to Object Object to data processing for marketing purposes
How to Exercise Your Rights:
Email us at hello@passport-parenting.co.uk and we will respond within 30 days.

9. Data Breaches & Security Measures

We have data breach procedures in place. If a data breach occurs, we will:
 Notify the ICO within 72 hours (if required by law)
 Inform aƯected users if their data is at risk
Security Measures Taken:
Encrypted storage of personal data
Two-factor authentication (2FA) on accounts
Regular security audits
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are significant, we will
notify users via email or a notice on our website.
Last Updated: 16.03.2025
11. Contact Us
If you have questions about this Privacy Policy or your data rights, contact us at:
Email: hello@passport-parenting.co.uk
Business Address: 167-169 Great Portland Street, London, W1W 5PF
Website: www.passport-parenting.co.uk

If you’re unhappy with how we handle your data, you have the right to complain to the
Information Commissioner’s OƯice (ICO) – www.ico.org.uk
Passport Parenting Co. Limited